Refund policy

Return & Refund Policy

We have a 10-day return policy, which means you have 10 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags attached, and in its original packaging. You’ll also need your receipt or proof of purchase.

How to Start a Return

To request a return, please contact us at dripfield1@gmail.com.

Please do not send an item back before your return has been approved. Items returned without first contacting us may not be accepted.

Return shipping is the responsibility of the customer. We do not provide prepaid return shipping labels unless the item arrived damaged, defective, or you received the wrong item.

Approved returns should be sent to:

DripField
2707 W Park Row Dr
Arlington, TX 76013
United States

Damaged, Defective, or Incorrect Items

Please inspect your order when you receive it and contact us as soon as possible if your item is damaged, defective, or incorrect.

If there is an issue with your order, please contact us at dripfield1@gmail.com so we can review the issue and make it right.

Non-Returnable Items

We do not accept returns on:

  • Gift cards
  • Final sale items
  • Items that have been worn, used, washed, altered, or damaged after delivery
  • Items without their original tags or packaging

If you are unsure whether an item is eligible for return, please contact us before sending it back.

Exchanges

We do not offer direct exchanges.

The fastest way to get a different item is to return your original item within the 10-day return period and, once your return is approved, place a new order for the item you want.

Order Cancellations

Orders may be canceled within 15 minutes of placing the order.

After the 15-minute cancellation window, we may not be able to cancel the order because it may already be processing.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method within 10 business days.

Please note that your bank or credit card company may require additional time to process and post the refund.

If you have not received your refund after 15 business days from the date we approved it, please contact us at dripfield1@gmail.com.